Shipping policy

 

Shipping Policy

Thank you for shopping with Revolvita. We are committed to delivering your orders quickly, safely, and transparently.

1. Shipping Locations Currently, we ship only within Australia. Orders placed with shipping addresses outside Australia cannot be processed at this time.

2. Shipping Costs We are pleased to offer Free Standard Shipping on all orders delivered within Australia. There are no additional shipping fees at checkout.

3. Order Processing Time Orders are processed within 1–3 business days, Monday through Friday. Orders placed after the daily cut-off time will be processed on the next business day. Orders are not processed on weekends or public holidays. Order Cut-Off Time: 12:00 AM AEST — Australian Eastern Standard Time

4. Refurbished & Modded Device Quality Control Because Revolvita specialises in refurbished and modded PS Vita consoles, some orders may require additional inspection, testing, and quality control before shipment. This helps ensure your device is properly tested, safely packaged, and ready to use before it leaves our facility.

5. Estimated Delivery Time After an order has been processed and shipped, the estimated delivery time is: Transit Time: 5–8 business days, Monday through Friday Total Estimated Delivery Time: 6–11 business days from the date the order is placed. Delivery times may vary depending on location, carrier delays, weather conditions, order volume, or other unforeseen circumstances. Deliveries to remote and regional areas (including WA, NT, and Tasmania) may take slightly longer.

6. Shipping Carriers Orders are shipped using reliable national carriers, including:

  • Australia Post
  • StarTrack
  • Aramex

7. Shipping Confirmation & Tracking Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information usually becomes active within 24–48 hours after the order has been shipped.

8. Incorrect Shipping Address Customers are responsible for providing an accurate shipping address during checkout. If an incorrect address is provided and the package is returned to us, the customer may be responsible for additional shipping costs required to resend the package.

9. Address Changes If you need to change your shipping address, please contact us within 24 hours of placing your order. Once an order has been shipped, we may not be able to modify the delivery address.

10. Damaged Packages If your order arrives damaged:

  • If possible, refuse the delivery from the carrier.
  • Contact our customer support team immediately.
  • Provide photos of the damaged packaging or product.

Our team will review the issue and assist you with a replacement or solution as quickly as possible.

11. Contact Information If you have any questions regarding our shipping practices, please contact us: 

Trade name: Revolvita

Phone number: +61485906541

Email: support@Revolvita.com